Australian Golf Schools is committed to delivering exceptional coaching and travel experiences across all aspects of our business. This includes our domestic golf coaching programs, inbound golf schools, and outbound international golf tours. We welcome feedback and are committed to resolving complaints fairly, promptly, and respectfully.
SCOPE
This policy applies to all clients, participants, and stakeholders who engage with Australian Golf Schools – whether through our golf coaching programs, escorted golf holidays, or travel-related services within Australia or overseas.
HOW TO LODGE A COMPLAINT
If you are dissatisfied with any aspect of our coaching or travel service, you may lodge a complaint using one of the following methods: